1X Per Month: This choice of service is for the home residence that has very low volume needs. Pick up is done the first week of each month and requires a call to the office to report the number of bags needing picked up prior to your service day. The cost is $1.50 per bag up to a 30-gallon size.
Weekly Service: This choice of service is for the home residence that has removal needs of 1 to 6 30-gallon bags hauled each week. Pick up is done on the same day each week (except for select holidays). Call the office for the monthly rate and pick-up day in your area.
Driveway/Back Lane Service: This is available for customers that wish to have this specialized service. The rate is adjusted for the area in which you need service and we will be happy to discuss this information with you.
Senior Citizen Discount: A discount is given for senior citizens over the age of 60 with identification. The senior must have the account in their name and living in the residence. This discount will only apply to regular weekly service.
General Residential Guidelines:
Trucks leave at 5:00am. Have your refuse to the curb early. Refuse not set out on time will have to wait until the following week for service. Trucks will not return to pick up refuse not set out on time.
One household per account unless you are paying for a duplex or more. No exceptions!
Address must be posted clearly on your house.
All refuse must be in bags. Bags can be placed in a can. NO loose refuse will be hauled.
Only household refuse will be hauled on your service day (NO CONSTRUCTION MATERIAL).
Bulk items (example: furniture & appliances) require a call to the office for special instructions on pick-up and pricing.
Cans or Barrels to heavy will be left set. Nothing over 40lbs. Our haulers will not dig loose refuse out of the bottom of cans.
We do not supply cans or barrels; you can use one if you choose. When buying a can please consider handles and drilling drain holes in the bottom to rid excess water etc. Our trucks are quipped with electric lifts for totter cans with the bar on the front. Thin plastic trash cans will crack in very cold weather. We do not replace cans that are cracked, busted or missing.
Moving? Please notify us 2 weeks in advance. If you are staying within our service area we can transfer your service. At that time we can schedule a final pick up and discuss any final balance due on your account.
Vacation Credit- If you are going to be gone for an extended time call in advance and we can credit for the weeks you are gone, but must call in advance.
Cancelation- please submit a notice to our office 2 weeks in advance of cancelation of your account. Any balance due must be paid prior to final pick-up.
Rental Containers are available for clean-up or small construction projects.
Holiday Notice- Please look at our Holiday Schedule.
Invoicing- Residential Accounts are billed Quarterly.
Resume service after a Disconnect- Account must be paid in full plus the next 3 months of service.
Items not accepted- Yard Waste, Tires, Propane Tanks, Cans with Paint, Refrigerators, Freezers, Air Conditioners, Toxic Waste, Asbestos, Batteries, Drums with liquid, Dirt, Bricks, Block, Concrete or Cement.
Broken Glass- should be labeled in a box. Diabetic Needles needs to be labeled in a can or milk jug.
Ashes- needs to have been cooled for at least 2 days. Do NOT sit out if they are Hot!
Any items not intended to be thrown away should not be placed next to your refuse. All trucks are emptied daily. We are not responsible for discarded items.
Animals- If an animal gets into your refuse, our haulers will attempt to gather what they can. You will be responsible to get the rest. A cap full of bleach or ammonia dumped into your bag works well right before you tie it.
Inclement Weather- Please make sure your disposal area is free of ice and snow.
Your disposal area- should be free from low hanging trees & wires. We need a clearance of 13 feet. Please keep bushes trimmed back for easy entry/exits in alleys and driveways.